Running an assisted living community is a complex responsibility. You are balancing staffing challenges, evolving regulations, resident needs, and a business model that depends heavily on safety and consistency.

Insurance is supposed to reduce that pressure, yet for many senior living operators, it quietly increases risk because policies are not aligned with today’s environment.

In 2026, assisted living facilities across the country are seeing higher claim severity, sharper litigation trends, rising property losses, and growing cyber threats that target resident care systems. While carriers have adjusted to these realities, many facilities have not updated their coverage to match.

After conducting hundreds of coverage reviews for senior living operators nationwide, Pro Insurance Group has identified seven common insurance gaps that appear over and over again. Most remain hidden until a claim occurs.

Below are the seven areas where assisted living communities face the greatest exposure.

1. Liability Limits That No Longer Match Real Claim Severity

General liability and professional liability limits that were considered standard years ago no longer reflect the claim sizes we see today.

Resident‑related claims often reach between $500,000 and $2 million, especially after falls, medication errors, or allegations of neglect. Many communities still carry outdated $1M / $3M limits that fall short during severe events.

Learn more:
Visit our General Liability page for details on proper coverage structures.

2. Missing Abuse and Molestation Coverage or Restrictive Sub‑Limits

Few exposures create greater financial and reputational danger than allegations of abuse. Many policies include:

• Extremely low sub‑limits
• Claims‑made wording
• Hidden exclusions added by endorsement

For assisted living communities, proper Abuse and Molestation coverage is essential for both resident protection and operational stability.

Related resource:
Explore our page on Senior Living Facilities for more guidance.

3. Property Valuations That Are Years Out of Date

Construction costs have climbed significantly, and many insured building values have not been updated. If a facility suffers a fire, storm damage event, or sprinkler malfunction, outdated values could lead to a major shortfall.

This gap becomes even more serious when resident displacement and restoration time are factored in.

Learn more about property protection:
See our full line of Business Insurance coverages here.

4. Insufficient Cyber Liability Coverage for Resident Data

Assisted living communities depend on electronic medication systems, cloud‑based resident records, communication platforms, and automated security controls. A cyber attack exposes sensitive data and disrupts care operations.

Many cyber policies written years ago do not cover modern ransomware, social engineering losses, or extended system outages.

Explore details:
Visit our Cyber Liability Insurance Page here.

5. Weak Workers Compensation Alignment and No Return‑to‑Work Process

Assisted living employees face high injury rates, including back injuries, slips, trips, and resident‑handling incidents. Two issues commonly create unnecessary cost:

1. Incorrect payroll classification
2. No transitional or light‑duty plan

A strong workers compensation strategy reduces both premium cost and time away from work.

Resource:
Learn more about workers compensation insurance here.

6. No Coverage for Resident Property or Facility Contents

Many operators assume building contents are automatically covered. In reality, many policies exclude or severely limit coverage for:

• Resident personal property
• Medical equipment
• Electronics
• Furniture and common‑area items

This creates confusion and frustration when a loss occurs.

7. Gaps in Vendor and Contract Liability Transfer

Assisted living facilities rely heavily on outside vendors including transportation, hospice, food service, therapy, and maintenance partners. Many contracts lack updated:

• Insurance requirements
• Indemnification language
• Certificates of insurance

When a vendor creates a liability event, the facility often absorbs the loss.

Proper contract alignment prevents this financial exposure.

Why These Gaps Keep Appearing

Assisted living is a specialized environment. Many brokers use generic commercial policy templates that do not account for resident care, regulatory requirements, or clinical risk.

This leads to coverage that appears complete but contains hidden exposure points.

A specialized audit gives operators a clear understanding of their true coverage position before a claim highlights the gaps.

Get a Free Assisted Living Insurance Coverage Audit

Pro Insurance Group provides a free audit to help assisted living communities identify risk, improve alignment, and strengthen coverage.

Your audit includes:

• A full coverage and risk review
• Identification of gaps across liability, property, cyber, and vendor contracts
• Recommendations tailored to your care model
• Benchmarking against 2026 senior living standards

It takes only a few minutes and could save your facility from a major financial loss.